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REVIEWS


At Ray's Automotive Service Center, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Ray's Automotive Service Center to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Ray's Automotive Service Center:


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Did awesome work on my car & excellent prices. I would highly recommend! We will for sure be going here for now on.


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Good place


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Great people


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Very intelligent good price nice people


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My boyfriend and I have been going to Ray's for all our car needs and he truly is the best in the business. Him and his employees are always so kind and clear about what your car may need as well as the cost. As a female navigating the car world I often felt like I was being swindled at other places but I always feel like Ray gives me the honest costs. I would recommend his service to anyone and everyone.


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Ray and his boys were awesome! Car broke down on a short holiday week and they were able to squeeze me in to have it fixed the same day. I was totally expecting to be out a vehicle for at least a week so I really appreciated that. I will definitely be returning for future repairs. Thanks again Ray!


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Great Staff! Ray gave me a diagnostic when my Car broke down, and he couldn't be a nicer guy. I highly recommend this business if you want an honest, genuine professional looking at your vehicle.


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Took care of all my problems right away fast cheap and informative no one else I'd recommend to go to other then Rays and the guys Will give you a good laugh all the employees are awesome guys thanks again Ray!


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Love this place. Ray is so nice and would recommend


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I found them when my car got towed there by triple A and now I don't go anywhere else. Ray's a really good guy and he won't take advantage of you if you don't have a clue about cars, like me lol


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If you want an easy and honest car experience, I highly recommend going to Ray's Automotive! Ray and the team of reliable mechanics working on your car are amazing. They explain everything going on with the car in detail and the best options for you going forward. I have had oil changes, tires, and breaks done, and I would not trust anyone else with my car with how great my experience was here. If you are looking for a new shop, definitely check out Ray's!


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Great service!


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The place to go to and they helped me. Thanks my friends


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Good customer service


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Excellent service and quality work.


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I experienced great service. I believe he fixed issues that bothered me the most


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Great family owned business highly recommend


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Excellent


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I've been servicing my cars with Ray for many years and it's been a great experience. Ray is honest and will only do the top quality work that is necessary for a fair price. Plus, his shop is a AAA rated repair facility. I highly recommend Ray's Automotive Service for all your automotive service and repair needs. He also sells used vehicles as well if you need a quality used car.


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Top notch repair and Automotive repair shops. Integrity/Honesty is there best trait besides the highest Quality workmanship


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Great to see you after all these years...ty for helping me out!!!!


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These guys were great. Car was disabled over an hour from home, they took me right in, replaced an axle and got me back on the road same day. Highly recommend.


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Ray and his two sons are straight up there for you to take care of your car.


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I am a automotive insurance professional, have been for 15 years. I needed help with my son's car on short notice. I called Ray based on a recommendation and he EXCEEDED my very high expectations. He was professional, kept his word and resolved the issues with the car, within the timeline he set and for the cost he estimated. WHAT MORE CAN YOU ASK FOR!?


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Bought a Corvette off of the owners son Hunter(who's a tech here) and man do I love the car. Everyone is awesome at Rays, and u can tell they are very kind hearted individuals. Talked to the owner for a bit while waiting for hunter to return to the shop, and he seems like a great guy... very inviting. Will def be returning again in the near future... Definitely gonna have the Vette serviced here.


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I just moved to the area and needed to find a place to have my car looked over. I was doing a 3000 mile cross country trip to bring my car to my daughter in LA and wanted to make sure everything was safe. Ray took me in the day I called and got the car in right away. Only thing I needed was an alignment, had me out the door in under an hour. The best part was he only charged me for the alignment and did the safety check free of charge. He and his sons were very friendly and I will definitely be back in the future. I bought a new Bronco so I won't need him anytime soon however I will be quick to send my son, friends and anyone who is looking for a good mechanic who is HONEST. Ohhh and this may not matter to most but he has the most organized and clean shop that I've ever been in. Great Experience!!!!!


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great service..no BS.


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Trustworthy


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Ray gave me a very reasonable quote for work I need done and he and his staff were very friendly!


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Rays auto in Lowell is a great place to go if you need your car fixed and repaired Very professional and respectful


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My vehicle was towed to Ray's by AAA after the engine overheated on the highway. Ray and Ben were knowledgeable, professional, and kept me informed and educated every step of the process.


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Excellent service, professional and helpful. Rates are great as well. Will only go here from now on.


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Ray and his boys always take good care of their customers


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Having now had two repair jobs done at Ray's, I feel pretty confident in recommending them. Ray's communication was quick, straight-forward, polite, and personable. The turnaround time was exceptionally quick. Prices were reasonable. I did feel a little "up sell" attitude, but that is to be expected from any mechanic.


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Ray's did a great job for us last week. My daughter put diesel in her gas tank and we had the car towed to Ray's. The owner Ray called numerous times to follow up and they found a really creative solution to getting the gas out of the tank which saved us hundreds of dollars in repair cost. While it was there they also did a super job on her brakes. I've been looking for a garage that I could trust and I've finally found one. I don't mind paying for service and repairs but I wanted a place where I felt like they would give me options and help me find ways to keep my family's cars on the road in a safe and economical fashion without breaking the bank.


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Very nice owner he treat you like family


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I would like to thank Ray and staff from Ray's Automotive for installing four new Cooper tires, alignment, and oil change on my 2011 Jeep. Always honest and reliable service! Highly recommend!


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Very honest and kind man. My car wouldn't start while I was out and I couldn't figure out why. My fuel gauge is broken and sometimes says it has a quarter tank when it's really empty so I tried putting more gas in it and starting it but it still just chugged so I assumed it was something else and had the car towed to Ray's. Rays team also thought it was just gas and put some in (more than I had put in) and it started right up. Ray and I had previously spoke over the phone about the cost just to look at and diagnose the car and I agreed so I fully expected to pay that amount but he was kind enough to just charge me for the gas. He turned a very stressful and bad day into a not so stressful day. They clearly aren't here to nickel and dime you and I will definitely be going to them for any future car issues.


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I stumbled upon Ray's by a stroke of luck, and I'm very happy I did! I entrusted Ray and his crew with my 1977 Corvette, and there's no doubt she was in good hands. Ray is meticulous in his work, honest, communicative, and very fairly priced. Ray took the time to ensure he knew exactly what he was doing before he dove into a project on my car, which even meant cracking open a book or two. I really appreciated this attention to detail and willingness to go above and beyond. He was very honest and up front about the cost of work, and which fixes were worth doing, and which were not worth the money (i.e. the cost of fixing very minor leaks in a 43 year old car). He called me every step of the way to explain the work that had been done and to let me know proposed next steps. He always ACCURATELY priced out work and confirmed with me before proceeding. Overall, I'm super happy with the work Ray has done, I'll definitely go back in the future, and I would recommend him to anyone.


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I've come back time and time again after having an excellent experience at Ray's. He's willing to show you exactly what he had to do and how the cost added up, and he always gets the work done as fast as possible!


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My car was almost ruined after it was filled with Diesel. Ray and his team completed the entire operation and got my car back on the road (working flawlessly) the same day it was dropped off - all while taking the time to patiently explain everything and answer every dumb question I had. 10/10. Don't bother looking somewhere else for a honest mechanic with reasonable prices - you already found them.


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Dropped my car('14 Explorer) off for an oil change and check for coolant leak. I didn't have much time as I was in town for just a couple of days. They got me in, changed the oil with the proper synthetic, checked the leak ( failed hose clamp) bled the system, put back specific coolant for vehicle and got it back to me by the end of the day at a reasonable price. I would definitely recommend them. Nice family business.


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Recently I needed some work done on my car, and a relative recommended me to Ray and his crew. I'm glad he did, because these guys are top-notch in every respect. Timeliness, professionalism and price were all fantastic. I would recommend this shop to anyone!


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Not being from Lowell, my son needed to have AAA tow his car to a local garage for possible repair. We chose Ray's after reading the excellent reviews online. We could not have made a better choice. We spoke with Ray over the phone and he informed us that while he could fix our immediate problem (bad alternator) the labor cost would be very expensive and given the age and rust on the body it would be unlikely to pass another inspection. We decided not to repair the car and Ray took care of selling the car to a local used car parts dealer and getting us some cash back. He charged us nothing fo his time and effort, was extremely helpful, and a delight to deal with. He is a rare breed in this industry and willing to go the extra mile to keep his current and potentially new customers happy. A fair and family owned business which I would highly recommend if you need auto service in the Lowell area.


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Rays auto shop is a very good place to go. He is honest with the price and does a really good jod fixing cars. I have been going to him for over 5 years now. He even does oil changes too. All of the guys are great, both Mike's and the other guys can't remember all there name's. Rays is the top guys to go too.


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Highly Recommend! Great service and work 30 years of service to community. Go see Ray Honest people


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While on vacation, notice a coolant leak in our truck. They were able to check it out and repair it all in a day. Was worried I would need to stay an extra day or two, but they got us back on the road for our 500 mile return home. Thanks!


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Just a really nice guy, great work.


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Great dealership, extremely friendly employees. They know what's up


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Real honest mechanics. Been going there for years. I wouldn't trust my cars to anyone else.


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Great shop


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Ray is a great guy with an amazing team working behind him. In the office you are most likely to see Ray or Mike behind the counter and they take it from there. I have had repairs done with Ray's Automotive for well over 8 years and have always been pleased with the end result. Even with some diagnosis items/issues where I was better off letting the vehicle go, he ha always been the helpful mechanic in my corner.


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Good, honest mechanic, very transparent and fast!


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Ray's is seriously the best! I can't say enough good things about him. Last year I came to him with a shot serpentine belt. Another place had "fixed" the serpentine belt 2 years earlier, and clearly effed it up. Rays fixed it right up, walked me through everything they did, showed me the actual parts they used. Phenomenal. He even showed me how he could have spent more time on it if I really wanted, but didn't think it was necessary, so he saved me some $$. They're just the best. And just today brought my car in with shot brakes (yes, it might be time for a new car...) but he gave me a great estimate immediately. Super great guy. Couldn't ask for a better guy to trust with your car. If I could give more stars, I would.


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I've been taking my car here for a few years. Mike and Ray are dependable and honest.


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Very knowledgeable, fair, what you would hope to get from a mechanic


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Ray and his team have always done great work on our automobiles. They are very good about letting you know what is the issue and fixing it. They are timely and will work with you to get you the service you need!


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They are the best of the best!


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My car broke down after 5pm on a Friday as I was heading home with three 5 year old girls excited for a slumber party! Although they were technically closed Ray and his son helped me find a rental car, so I wouldn't be stranded with the crazy girls, and had my car fixed by noon the next day (their day off)!!!! They are our heroes and I am so thankful there are wonderful people out there! Thank you!


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Broke down on highway and didn't know any auto services in the area. AAA recommended Rays and glad they did. Honest friendly service and would definitely recommend Rays to all my friends.


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OUR REVIEWS

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Did awesome work on my car & excellent prices. I would highly recommend! We will for sure be going here for now on.


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